Swimming Pool Terms & Conditions
- Respect the timings for morning period from 8:00 am to 5:00 pm and night period from 8:00 pm to 5:00 am in order to have enough time for cleaning purposes and to avoid embarrassment with the other tenants.
- Full payment needs to pay to confirm the reservation.
- Do not disturb others, reduce speakers especially at night period.
- Please maintain the integrity of the property in the swimming pool, any loss or damage cost will be charge on the tenant.
- Please keep the pool clean by not eating, drinking and throwing dirt inside the pool, and throw dirt in garbage not on the ground.
- For the safety of your children, do not leave them on their own.
- Life jacket is a must for people who do not how to swim.
- Urge children to stay away from bad habits (such as throwing waste – urinating – spitting) in the swimming pool and the surrounding area.
- Glassware or pottery or any other sharp tools are not allowed.
- Animals and birds are not allowed.
- Insurance is 30/- BD in the event of non-compliance with condition listed above will withdraw the amount of insurance.
- Aqua park management is not responsible for loss of valuable items or any other personal injuries
- Book the pool during Official Holidays the pool rate will be as weekend rate.
- Cancellation within 24 hours will be refunded 50% of the booking amount of week days, (( No refund for weekend days )).
- No refund for Late Cancellations, Can change the date only.*
- Online booking or walking customers booking during weekends or official holidays will not be refund the booking amount.
- If the booking during ((OFFER)) period will not be refund For any reason, only can change the date of booking.*
- The management has right to cancel any pool reservation due to a failure of any facilities of the pool or pool motors get damage or any damages to the pool water or any damage on air condition of pool rooms and other failure of pool facility, The management will make a refund of amount what paid by customer (Advance or full pool amount paid by customers by online or walking customer), The customer is not entitled to claim any compensation or any other compensation.
- * Cancel booking is Valid for (1) one month only for cancellation date.
- Strictly prohibited to bring and consume any type of alcoholic beverages in the swimming pool and its facilities. Furthermore, individuals who are under the influence of alcohol are not permitted to use the pool for safety reasons.
Soccer Pitches Terms & Conditions
- The Customer must pay the full booking amount prior using the booked facility
- You must wear the suitable shoes for the soccer pitches. Aqua Park reserves the right to cancel the booking if it finds anyone wearing the unsuitable shoes and not abiding the rules
- Where Aqua Park provides the Customer with the use of grounds, facilities or equipment the Customer shall not use any of the grounds, facilities or equipment for any purpose other than agreed with Aqua Park
- The Customer shall regularly remove all rubbish and waste from any grounds or facilities used by the Customer and keep them in a tidy condition
- The Customer shall not use any grounds, facilities or equipment in any noisy, noxious, illegal or offensive way or allow anything or any act to be done on or in any facilities that causes a noisy or disturbance
- The Customer shall comply with all statutes, ordinances, regulations and bylaws relating to any grounds, facilities or equipment, or use of such facilities or equipment
- The Customer doesn’t have any right to create any lease, tenancy or interest in Aqua Park ’s land. In any event the Customer shall not assign, sub-license, mortgage, encumber or part with possession of any grounds, facilities or equipment, without prior written approval of Aqua Park
- The Customer shall not make any alterations or additions to any grounds, facilities or equipment (including the affixing of signs or advertisements to the exterior of any facility), without the prior written approval of Aqua Park
- Aqua Park may at any time when the Customer is using the grounds or facilities, enter onto the grounds or into the facilities to check that the Customer is complying with these terms and conditions
- The Customer shall keep and maintain the grounds, facilities or equipment in the same repair and condition as they were at the commencement of use. If the Customer fails to maintain the grounds, facilities or equipment as required, Aqua Park may repair any damage and recover all costs associated with repairing the damage from the Customer
- No alcohol is permitted on the premises unless there is written consent by Aqua Park
- Aqua Park’s facilities – especially indoor and outdoor soccer pitches – are smoke free. The customer is encouraged to ensure that participants do not smoke on the grounds booked
- The customer cannot organize any events like birthdays, tournaments, charities or other events unless and until there’s a written approval from Aqua Park’s management
- The Customer shall give Aqua Park prompt notice of any accident or defect with the grounds, facilities or equipment the Customer becomes aware of
- Aqua Park is not responsible for any harm, damage or loss that occurs from the Customer’s use of the grounds, facilities or equipment
- The Customer shall ensure that all participants, players and people using the booked facility during the booking time obey the rules and regulations of the sport center. This includes not entering any part of the grounds or facility that is not included in the booking.
- Cancellations policy: Online booking or walking Customers should notify Aqua Park Management before 24 hours for any reason of cancellations the booking, Aqua Park has right to charge full amount of booking for any online booking or walking customers who not notify our management.
- Customers who booking online and select pay on arrival if the didn’t come on date of booking The administration has the right to claim for full amount of booking.
- If customer book the soccer field (6 aside or 9 aside) he can change between the 6 aside or 9 aside before 48 hours of the booking, if he change on day of booking will not be any refund of the original booking.
- Cancellations within 48 hours, you will be refunded 50% of the booking amount that you paid by online.
- Online booking or walking customers booking during weekends or official holidays will not be refund the booking amount.
Diving Pool Terms & Conditions
- All air tanks should be with rubber boot.
- All student should they enable to swim.
- Please keep the pool clean by not eating, drinking and throwing dirt inside the pool, and throw dirt in garbage not on the ground.
- Animals and birds are not allowed.
- Life jacket is a must for people who do not how to swim.
- Glassware or pottery or any other sharp tools are not allowed.
- Please maintain the integrity of the property in the swimming pool, any loss or damage cost will be charge on the tenant.
- Aqua park management is not responsible for loss of valuable items or any other personal injuries.
- Cancellation within 24 hours only on booking date will not refund.
- Late Cancellations will be refunded 50% of the booking amount.
- Online booking or walking customers booking during weekends or official holidays will not be refund the booking amounts.